The system behind every licence.

ePass is the shared digital platform for public sector licensing, permitting and registration, helping teams move from fragmented systems and manual processes to one configurable platform for the full licence lifecycle.

See the platform

Local authorities

15,000+

Businesses live

8–12hrs

Saved per officer, per week

39%

Reduction in processing time

app.epass.tech/cases

Cases 8 open · 3 awaiting evidence

EP-29104Taxi Driver Licence — D. BurnsDecided

EP-29108HMO — 17 Argyle Place, EdinburghAwaiting evidence

EP-29112Short-term Let — Tollcross, EH3Decided

EP-29114Scrap Metal Dealer — Lothian Buses LtdOut for consultation

EP-29115Animal Welfare — pet shop renewalDecided

EP-29117Street Trading — Grassmarket weekend pitchIn review

EP-29121Caravan Site Licence — Seaview Holiday ParkDecided

EP-29124Premises Licence — The Old Bridge InnAwaiting evidence

Trusted & backed by

Stop rebuilding. Start configuring.

Instead of every public body buying, building or maintaining separate licensing systems, ePass provides a shared platform that can be configured around different licence types, workflows and policies.

Teams can reuse the same foundations across applications, approvals, payments, inspections, enforcement, renewals and reporting, reducing duplication while keeping services flexible.

Get started

app.epass.tech/configure

SVC-01Taxi & Private Hire LicenceConfigured

SVC-02HMO & Short-term LetsConfigured

SVC-03Tobacco & Vape RegisterConfigured

SVC-04Scrap Metal Dealer LicenceIn setup

SVC-05Animal Welfare LicensingIn setup

What changes for citizens and officers.

A simpler journey for applicants. Less admin for teams. A clearer picture for government.

Citizens and businesses

Apply, pay, renew and track online.

A consistent, intuitive experience wherever you are in Scotland.

Scottish GovernmentePass Log out

ApplyOrganisationsMy Account

Organisations › EPASS LTD

ELEPASS LTDCompany

ApplicationsPremisesSettings

Tobacco & Nicotine Vapour Product Register

Approved Proof of registration

PDFRegistration CertificatePDF · Issued on 08/01/2026

Officers

Process, inspect and enforce in one place.

End-to-end workflows and task management free up time for the work that matters.

ePassgov.scotTobacco Control Team ADAaron Drummond

DashboardApplicationsPremisesBookingsTransactions

Premises titleunit 1

Registration number9124683962

Status● Active

Address14 Nant Drive, Oban, PA34 4LA

OverviewAudit Log

Premises Audit Log · 7 events

Booking Updated · 5 June 2026

Government

Build a consistent, auditable view across services and authorities.

Better data, better insight and better decisions to improve public services.

ePassgov.scotTobacco Control Team ADAaron Drummond

DashboardApplicationsPremisesBookingsTransactions

Analytics

Total Applications65

Applications (30d)26+100% from last month

Total Premises101

New Premises (30d)38+58.33% from last month

Actions

Archive requested for LASER BLASTING LTDReview

New premises requested for EPASS LTDReview

Licensing, end to end

One platform. Every licence.

ePass brings the full licensing journey into one system, from application and approval through to inspections, enforcement, renewals and reporting.

Applicants get a simpler way to apply, pay, renew and stay updated. Licensing teams get one place to manage applications, records, inspections and enforcement, reducing admin and helping services move faster.

Apply

A simpler online journey for citizens and businesses to apply, upload evidence, make payments and track progress in one place.

Approve

One connected workspace for licensing teams to review applications, manage records, automate steps and make decisions faster.

Enforce

Tools for inspections, renewals, compliance checks and reporting, helping teams act on issues and manage services with less admin.

Why ePass

Public service is the product.

Licensing and registration services are under pressure to do more with less, but many teams are still held back by fragmented systems, manual admin and disconnected data.

ePass gives public sector teams a reusable way to modernise services without rebuilding from scratch, helping reduce duplication, improve visibility and create a simpler experience for applicants and officers.

Reduce duplication

Reuse the same platform foundations across different licence, permit and registration services.

Improve visibility

Bring applications, records, inspections, enforcement and renewals into one connected system.

Make services easier to manage

Reduce manual admin and give teams more time to focus on service quality, compliance and public protection.

Watch · Our founder on the origins of ePass

From onboarding to live

ePass is designed to help public sector teams move quickly without starting from scratch. Existing licence types, forms, workflows, payments, notifications and reporting needs can be configured into the platform, with support through onboarding, testing and go-live.

Because the core platform is already built, teams can focus on shaping the service around their users, policies and processes, rather than rebuilding the same foundations again.

Map the service

Configure

Pilot

Go live

Integrations

Connected to the services teams already use

ePass is designed to work with existing public sector systems and shared services, helping teams connect the licensing journey around identity, payments, notifications and trusted data.

With integrations including ScotAccount, GOV.UK Notify, GOV.UK Pay, Companies House and the DVLA, ePass helps reduce duplication, improve checks and give applicants a more joined-up experience.

Identity

Supports secure access through services such as ScotAccount.

Payments

Connects to GOV.UK Pay to support online licensing payments.

Notifications

Uses GOV.UK Notify to keep applicants updated throughout the journey.

Trusted data

Integrates with services such as Companies House and the DVLA to support stronger checks and reduce repeated data entry.

Trust & accessibility

Secure, accessible and built for public services

ePass is built for public sector services where trust, accessibility and reliability matter. The platform supports secure access, clear audit trails, role-based permissions and accessible digital journeys aligned to the Scottish design standard.

Designed around public sector needs, ePass helps teams deliver licensing services that are clear for applicants, manageable for officers and consistent across services.

Secure access

Role-based permissions help teams control who can view, manage and update records.

Audit trails

Activity is recorded clearly, helping teams evidence decisions, changes and enforcement activity.

Accessible journeys

Designed to support accessible digital services for citizens, businesses and public sector teams.

Scottish design standard

Aligned to Scottish Government design patterns to support consistent, user-centred services.

Measured, not promised

Proven outcomes for licensing teams

ePass helps public sector teams reduce manual admin, speed up processing, improve data quality and strengthen compliance across licensing services.

8–12hrs

Saved per officer, per week, by reducing manual work and avoidable back-and-forth.

39%

Reduction in processing time, helping teams move applications through the system faster.

60–80%

Reduction in duplicate or fraudulent cases, supported by clearer data and stronger checks.

75%

Fewer manual corrections, helping teams improve data quality and reduce time spent fixing avoidable errors.

Officer hours saved · weekly

11.4hrs

↑ across the licensing team

Processing time

−39%

vs the previous system

Duplicate & fraud cases

−72%

Flagged before approval

Already supporting live services across Scotland, with 15,000+ businesses onboarded across 32 Scottish local authorities.

Why a career at ePass.

Selected as a core common component of the Scottish Government, ePass is live infrastructure serving the public sector and the businesses and citizens it looks after every day. The impact is visible, the problems are genuinely hard, and the product is already in the hands of people who depend on it. But you're still joining early. There's a seat at the table from day one, and if you bring the talent and the attitude, you'll be backed without question.

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